Privacy Policy

At Sandgate Bayside Dental, we take your privacy and the security of your personal information very seriously. This privacy policy outlines how we collect, use, and protect your personal information in accordance with the applicable laws and regulations.

Collection of Personal Information:

We collect personal information from our patients in order to provide them with dental services. The personal information we collect may include:

  • Full name, date of birth, and contact information such as address, phone number, and email address
  • Health information, including dental and medical history
  • Insurance information
  • Payment information

Use of Personal Information:

We use personal information to provide dental services to our patients, including:

  • Appointment scheduling and reminder services
  • Diagnosis and treatment planning
  • Communication with other healthcare providers, if necessary
  • Claims processing with insurance companies
  • Payment processing

We may also use personal information for:

  • Quality improvement activities, such as internal audits and reviews
  • Legal and regulatory compliance, including responding to subpoenas and court orders
  • Research and educational purposes, with patient consent

Disclosure of Personal Information:

We may disclose personal information to third-party service providers who perform services on our behalf, such as:

  • IT service providers who assist with maintaining our electronic health records
  • Billing and claims processing companies
  • Consultants who assist with quality improvement activities

We will only disclose personal information to third parties who have agreed to keep the information confidential and use it only for the purposes for which it was disclosed.

We may also disclose personal information when required by law or in response to a court order or subpoena.

Security of Personal Information:

We take reasonable steps to protect personal information from unauthorized access, disclosure, and destruction. We maintain physical, technical, and administrative safeguards to protect personal information. We train our employees on the importance of maintaining the confidentiality and security of personal information.

Retention of Personal Information:

We retain personal information as long as necessary for the purposes for which it was collected, and in accordance with our retention policies and applicable laws and regulations.

Access to and Correction of Personal Information:

Patients have the right to access and correct their personal information. To do so, patients may contact our office at the contact information provided below.

Contact Information:

If you have any questions or concerns about our privacy policy or our practices regarding personal information, please contact us at:

Email: [email protected]

Phone: 07 3269 2443

Changes to Privacy Policy:

We may update this privacy policy from time to time. The updated policy will be posted on our website, and we encourage you to review it periodically.

About Us

For over 25 years, our practice has been caring for people from Sandgate, Shorncliffe, Brighton, Deagon, Bracken Ridge, Boondall, Taigum, Woody Point, Clontarf, Margate, Redcliffe and other surrounding areas.

Our main priority is to provide affordable, gentle and quality dental care to the Sandgate and surrounding communities.

Contact Us

(07) 3269 2443

74 Loudon St, Sandgate
QLD 4017

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