Privacy Policy

At Sandgate Bayside Dental, we take your privacy and the security of your personal information very seriously. This privacy policy outlines how we collect, use, and protect your personal information in accordance with the applicable laws and regulations.

Collection of Personal Information:

We collect personal information from our patients in order to provide them with dental services. The personal information we collect may include:

• Full name, date of birth, and contact information such as address, phone number, and email address
• Health information, including dental and medical history
• Insurance information
• Payment information

Use of Personal Information:

We use personal information to provide dental services to our patients, including:

• Appointment scheduling and reminder services
• Diagnosis and treatment planning
• Communication with other healthcare providers, if necessary
• Claims processing with insurance companies
• Payment processing

We may also use personal information for:

• Quality improvement activities, such as internal audits and reviews
• Legal and regulatory compliance, including responding to subpoenas and court orders
• Research and educational purposes, with patient consent

Disclosure of Personal Information:

We may disclose personal information to third-party service providers who perform services on our behalf, such as:

• IT service providers who assist with maintaining our electronic health records
• Billing and claims processing companies
• Consultants who assist with quality improvement activities

We will only disclose personal information to third parties who have agreed to keep the information confidential and use it only for the purposes for which it was disclosed.

We may also disclose personal information when required by law or in response to a court order or subpoena.

Security of Personal Information:

We take reasonable steps to protect personal information from unauthorized access, disclosure, and destruction. We maintain physical, technical, and administrative safeguards to protect personal information. We train our employees on the importance of maintaining the confidentiality and security of personal information.